Home > Uncategorized > Medical Tourism Quality Standards – A Message from Satori World Medical’s Chief Medical Officer

Medical Tourism Quality Standards – A Message from Satori World Medical’s Chief Medical Officer

December 30, 2011

Satori World Medical is a payer-supported, employer-sponsored, and consumer-choice medical tourism facilitator and global healthcare network.  We use the Joint Commission International (JCI) as a “gating” issue, and our Quality Assurance Program, assisted by our Medical Quality Advisory Board and Nurse Patient Advocacy Program, goes beyond this to ensure excellent patient outcomes and service at our International Centers of Excellence. 

JCI, the international arm of the Joint Commission Resources, was created in 1994, awarded its first international accreditation in 1999, and now has accredited over 300 institutions around the world.  In 2005 the World Health Organization designated the Joint Commission and the Joint Commission International as the WHO Collaborating Centre for Patient Safety Solutions, and in 2008 the JCI announced its accreditation by the International Society for Quality in Health Care (ISQua). 

One of the reasons Satori World Medical uses JCI as a gating issue for quality and participation in our network is our focus on the financially sponsored (U.S.) patient.  U.S. payers are familiar with the Joint Commission and their standards and surveys.  Similarly, the American Medical Association and the American College of Surgeons are two of the largest and most influential physician organizations in the U.S., so when they independently came out with guidelines for medical travel, we were pleased that we already met or exceeded them.  U.S. payers know and trust the AMA and ACS on quality matters.  These are important guidelines, and Satori World Medical’s Quality Assurance Program adds on-site due diligence visits – to review JCI accreditation reports, hospital performance measures, physician credentials and outcomes, interview hospital management teams, and tour and evaluate clinical areas including the operating rooms – as well as our own proprietary medical travel and procedure eligibility guidelines, monitoring of quality and clinical outcomes and continuous quality improvement.

Working collaboratively with our comprehensive quality program, all network hospitals and physicians share in the common goal of excellent patient outcomes and services.

Ron Johnson, M.D., F.A.C.S. – Chief Medical Officer – Satori World Medical


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